Refund & Exchange Policy
Return and Exchange Policy
We want you to be completely satisfied with your purchase! If for any reason you're not happy, we offer a 14-day return policy from the date of delivery.
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Returns:
To qualify for a return, the item must be in its original, unused condition and in the original packaging.
Please contact us within 14 days of receiving your order to request a return.
Return shipping is the responsibility of the buyer, and we recommend using a trackable shipping service to ensure your return reaches us safely.
Once we receive the returned item, we will process your refund to the original payment method within 5-7 business days.
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Exchanges:
If you'd prefer an exchange, please contact us within 14 days of delivery to arrange the replacement.
Exchange items must be in original, unused condition and in the original packaging.
The buyer is responsible for return shipping and any additional shipping costs for the exchange item.
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Non-returnable items:
Custom or personalized items are not eligible for return or exchange unless they arrive damaged or defective.
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Damaged or Defective Items:
If your item arrives damaged or defective, please contact us immediately with photos of the damage or defect, and we will resolve the issue promptly.
We are committed to providing excellent customer service and will do our best to ensure you're happy with your purchase. Thank you for shopping with us!