Frequently Asked Questions
Shipping
We offer worldwide shipping with a variety of shipping options to suit your needs and budget. For more information, check out our Shipping Info page.
Product Materials
We prioritize using high-quality materials to accommodate allergy sufferers, but we can't guarantee a completely reaction-free experience. Please wear at your own discretion.
Each piece is meticulously crafted from robust materials, ensuring exceptional durability for a timeless and long-lasting accessory you'll love to wear.
Custom and Personalised Orders
At Leigh Laloe, we love creating unique pieces just for you! We warmly welcome custom orders, so don’t hesitate to reach out if you have a specific design in mind.
Many of our listings already feature personalization options, allowing you to add a special touch to your favorite accessories. Explore our store to see what’s available, and feel free to contact us for additional options or to discuss your ideas. We’re here to help bring your vision to life!
Gift Wrapping & Packaging
At Leigh Laloe, all of our items come beautifully presented in a gift box, making every purchase feel special. For those looking to add an extra touch of elegance, we also offer an upgrade to include gift wrapping. Our gift wrap varies based on seasonal color availability, ensuring a charming presentation that reflects the current season. If you have any special requests or questions about our gift wrapping options, please feel free to reach out to us!
Care Instructions
Our Collections are designed with intricate details and unique materials. To keep these pieces in excellent condition, avoid exposure to moisture, cosmetics, and abrasive surfaces. Clean using a dry, lint-free cloth and store them away from direct sunlight to preserve their bold colors and textures. Keeping each item in its own protective bag or box will help prevent tangling and damage.
Data Privacy
At Leigh Laloe, we take your privacy seriously and want to assure you that any data we collect is solely used to process your orders. Your personal information is securely stored and never shared with third parties. We are committed to protecting your privacy and handling your information with the utmost care. If you have any questions or concerns about our data practices, please don’t hesitate to reach out to us.
Queries
We prioritize your satisfaction and provide exceptional customer service. Feel free to contact us if you have any questions.
We are a small business and your feedback is important to us. Please leave a positive review as it helps us grow. If you are unsatisfied with your order for any reason, please reach out and we will do our best to rectify the problem.